Crownplay Casino Cookies Policy
This Cookies Policy explains how Crownplay Casino uses cookies and similar technologies on its website. It describes what these technologies do, the categories we may use, and the choices available to visitors who want to manage them.
Cookies can help Crownplay Casino provide a secure, reliable and convenient online experience for Australian users aged 18 and over. This policy should be read together with our Privacy Policy and any other website terms that apply to your use of the platform.
Understanding Cookies
Cookies are small text files placed on your computer, smartphone, tablet or other device when you visit a website. They allow the website to recognise a device and remember selected information, such as login status, language preferences or pages viewed during a session.
Some cookies are stored only while your browser remains open. These are known as session cookies and are generally removed when the browsing session ends. Other cookies remain on your device for a specified period or until you delete them. These are persistent cookies and may help a website remember your preferences on a later visit.
Crownplay Casino may also use related technologies, including pixels, tags, scripts and local storage. In this policy, the term "cookies" includes these similar technologies where the context allows.
Cookie Categories We Use
The cookies used by Crownplay Casino can serve different purposes. A cookie may belong to more than one practical category, depending on how it operates and the service it supports.
- Essential cookies support core website functions, security controls and account access.
- Performance cookies help us understand how visitors use the website and identify areas that may need improvement.
- Functional cookies remember choices and settings to make future visits more convenient.
- Marketing cookies may help measure advertising activity, understand campaign performance and deliver content that is more relevant.
The availability of a particular cookie may depend on the page you visit, the device and browser you use, your account status, and the settings selected through the relevant cookie controls.
Cookies Needed for Core Services
Essential cookies are required for important functions of the Crownplay Casino website. Without them, certain services may not operate correctly or securely. These cookies do not exist primarily to build an advertising profile about you.
Examples of activities supported by essential cookies may include:
- Maintaining a secure connection while you move between pages.
- Supporting account sign-in, session management and relevant security checks.
- Protecting forms and website functions against misuse.
- Remembering information needed to complete a requested transaction or process.
- Balancing website traffic so that pages remain available and responsive.
Because these cookies support the operation and security of requested services, disabling them may prevent access to some account or website features. They may be placed when you first visit the website or when you use a function that requires them.
Measuring Website Performance
Performance cookies collect information about how visitors interact with Crownplay Casino. They can help us understand which pages are used, whether visitors encounter errors and how effectively the website responds across different devices and browsers.
The information gathered for this purpose may include page visits, approximate session activity, loading times, navigation paths and technical details about the browser or device. Where practical, performance information is assessed in an aggregated or otherwise limited form so that it can be used to improve the website rather than focus on individual browsing activity.
These cookies help Crownplay Casino identify usability issues, test changes and prioritise improvements. For example, performance information may show that a registration page takes longer to load on a particular device type. We can use that insight to investigate the issue and make the service easier to use.
Remembering Your Preferences
Functional cookies allow the website to remember choices you make. They are designed to provide a more consistent experience and reduce the need to enter the same preferences each time you return.
Depending on the services available, functional cookies may remember items such as language or display preferences, selected website settings, or the point at which you last used a particular feature. They may also support content presentation that is adapted to the browser or device being used.
If you refuse or delete functional cookies, the website may still be available, but some settings may need to be selected again. Certain features may also work in a more basic way. Functional cookies do not necessarily control whether you receive marketing communications, and those choices are handled separately where applicable.
Advertising and Marketing Technologies
Marketing cookies may be used to understand how visitors respond to promotional activity and to help measure the effectiveness of advertising campaigns. They can also support the delivery of content or promotions that are more relevant to a visitor's apparent interests.
These technologies may record information such as the pages visited, links selected, campaign interactions or the source through which a visitor reached the website. They may operate across a visit or, where provided by a third party, across different websites and services. The information collected can be used to help limit repeated advertisements, assess campaign reach or improve promotional content.
Marketing cookies are not essential to the basic operation of Crownplay Casino. Where a consent choice is required, these cookies will be used in accordance with the options selected through the website's cookie controls. Choosing not to allow them should not prevent access to core account functions, although advertising content may be less tailored.
Crownplay Casino does not treat marketing cookies as permission to disregard responsible gambling principles. The website is intended only for people aged 18 and over, and promotional activity remains subject to applicable internal controls and the terms governing the relevant service.
Controlling Your Cookie Choices
You can manage cookies in several ways. When cookie controls are presented on the website, you may be able to accept or reject optional categories, adjust individual preferences, or change your selection later through the available settings tool.
Your browser also provides controls for viewing, blocking, deleting or restricting cookies. The exact steps vary between browsers and devices. Browser help pages normally explain how to:
- Block all cookies or only cookies from selected websites.
- Delete cookies already stored on your device.
- Allow cookies only during the current browsing session.
- Receive a notification before a website stores a cookie.
- Clear local website data when the browser is closed.
Blocking all cookies may affect the performance of Crownplay Casino and could prevent secure login, account access or other requested functions. If you delete a cookie that stores your preferences, the relevant choices may need to be made again. Managing cookies on one browser or device does not automatically change settings on another.
Services Provided by Other Parties
Some cookies or similar technologies may be placed by third parties that provide services used on or in connection with Crownplay Casino. These services may support website security, performance measurement, analytics, content delivery, advertising measurement or other technical functions.
Third-party providers may process information in accordance with their own privacy notices and cookie policies. Their technologies may be subject to settings that are separate from the controls used by Crownplay Casino. Where relevant, you should review the information provided by the applicable third party to understand how it handles data and what choices it offers.
Crownplay Casino does not control every feature of an external provider's website, browser tool or technology. A third-party cookie may remain on your device for a period set by that provider, subject to deletion or restriction through the provider's tools and your browser settings. Links to external services should be considered separately from the Crownplay Casino website.
Changes to This Policy
Crownplay Casino may update this Cookies Policy when website features, technologies, service providers or operational practices change. An updated version will be published on this page with a revised date or other indication of when the change takes effect, where appropriate.
We encourage you to review this policy from time to time so that you understand how cookies are used and which choices are available. If a change materially affects the way optional cookies operate, the website may present updated cookie controls or request a new preference where appropriate.
If you have questions about this Cookies Policy, please use the Crownplay Casino contact page. Your continued use of the website after an updated policy is made available will be handled in accordance with the revised information and the cookie choices you select.
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